Returns & Exchanges
At Founders, we stand by the quality of our craftsmanship and offer a 30-day window for returns or exchanges on all unworn, original-condition items. We aim to make your experience as seamless as our tailoring, ensuring you find the perfect fit for your wardrobe.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, and include the provided packing slip to ensure fast processing.
- 3.Ship It Back
Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will issue a refund to your original payment method or ship your exchange within 5-7 business days.